Return & Refund Policy

Last Updated: June 2026

At Ireaders.shop, customer satisfaction is our priority. If you are not completely satisfied with your purchase, please review our Return & Refund Policy below.

Return Eligibility

You may request a return if:

The item is damaged, defective, or incorrect.
The product is returned within 7 days of delivery.
The item is unused, unworn, and in its original packaging with all accessories and tags intact.
Proof of purchase (order number or invoice) is provided.

Non-Returnable Items

The following items are not eligible for return:

Products damaged due to misuse or improper handling.
Items returned without original packaging or accessories.
Customized or personalized products.
Products marked as Final Sale or Non-Returnable.
Gift cards and promotional items.

Damaged or Incorrect Products

If you receive a damaged, defective, or incorrect product, please contact us within 48 hours of delivery with:

Your order number
Photos or videos of the product
A brief description of the issue

Our team will review your request and provide a suitable resolution.

Refund Process

Once your returned item is received and inspected:

If approved, your refund will be processed to your original payment method.
Refunds are typically completed within 5–10 business days, depending on your bank or payment provider.

Cash on Delivery (COD) Orders

For COD orders, approved refunds will be transferred to your bank account or UPI ID after verification.

Exchange Policy

We offer exchanges for:

Wrong product received
Damaged or defective products
Size or color exchanges (subject to stock availability)

Return Shipping

If the return is due to our error (wrong, damaged, or defective item), we will bear the return shipping cost.
If the return is for any other eligible reason, return shipping charges may apply.

Order Cancellation

Orders can be cancelled before they are shipped.
Once an order has been dispatched, it cannot be cancelled. However, you may request a return after delivery if eligible.